Returns & exchanges

We want every piece to earn its place in your home. If something isn't right, start a return below and we'll take it from there.

30 days

Return window

Returns are accepted within 30 days of delivery, in original condition with packaging.

Full refund

Defective or damaged

Defective items receive a full refund including your original shipping. We cover the return label.

15%

Changed your mind

"Changed my mind" returns incur a 15% restocking fee, and return shipping is paid by the customer.

Start a return

Takes about a minute. You'll receive a confirmation code and next steps by email.

1Your order

Order number · on your receipt

Email on the order

2What happened? Reason for return Describe the problem · optional, but it helps our workshop

3How would you like this resolved? Refund to original payment methodIssued within 5–7 business days once we receive the item. Most popular🎁 Exchange for store credit + $10 bonus creditCredit is applied to your account instantly when your return is scanned in. Never expires.

4Getting it back to us Email me a prepaid labelPrint at home or show the QR code at any drop-off point. I'll ship it myselfWe'll give you the returns address and a reference to write on the box.

By submitting you agree to our returns policy. Items must be received within 14 days of this request.