Help & policies

How to reach us, where to start a return, and the privacy notice and terms that apply when you shop with Harbor Goods.

Start a returnReturns and exchanges, online in about a minute. Email preferencesChoose which Harbor Goods emails you receive. Contact usCall, write or visit the Portland showroom.

Contact

Our Portland team answers Tue–Sat, 10am–6pm Pacific. For a return, the fastest way is to start it online; have your order number handy.

Showroom

400 NW 14th Ave
Portland, OR 97209

Tue–Sat 10am–6pm

Phone & email

(555) 014-2200

hello@shopharborgoods.com

About Harbor Goods

Harbor Goods makes lighting, linens and tableware in small runs with workshops we know by name, along with a small range of furniture. Our pieces are designed in Portland and built to be kept.

You can see much of the collection in person at our showroom in Portland's Pearl District.

Privacy notice

This notice explains what we collect when you shop with us or use this website, and what we do with it.

What we collect

Details you give us: your name, email address, shipping address and the contents of your orders, returns and messages.
Payment information, which is handled by our payment processor. We do not store full card numbers.
Basic technical data from your browser, such as pages visited and device type, used to keep the site working.

How we use it

To process and deliver orders, handle returns and answer your questions.
To send the emails you have chosen on the email preferences page.
To protect our customers and the site against fraud and misuse.

Sharing

We share information only with the companies that help us run the shop, such as carriers and our payment processor, and only as needed for that work. We do not sell your personal information.

Your choices

You can change your email preferences at any time, and you can ask us to show, correct or delete the personal information we hold about you by contacting us.

Terms of use

By using this website or placing an order, you agree to these terms.

Products and descriptions

We describe our products as accurately as we can. Materials such as wood, linen and stoneware vary naturally, and colors can look different on different screens.

Orders

An order is accepted when we confirm it. Returns and exchanges are covered on our returns page.

Site content

The text, photography and designs on this site belong to Harbor Goods Co. and may not be reused without permission.

Governing law

These terms are governed by the laws of the State of Oregon.